I ENTERED MANY TICKETS DAILY WITH NO RESPONSE OR HUMAN THAT CAN FIX A ISSUE THAT IS SO SIMPLE. THIS IS TERRIBLE PROCESS AND TERRIBLE CUSTOMER SERVICE GAVE ME MISINFORMATION INSTEAD IF FIXING THE DOCUSIGN ISSUE. Tge recommendation to enter a 3RD application from blu acorn was rejected because sba already approve the second application. I FOLLOWED INSTRUCTIONS AND JUST YESTERDAY I received and email from blu acorn saying they are unable to approve my ppp application. CONTACTED BLU ACORN REP AND WAS TOLD MY APPLICATION WAS STUCK AND CREATE A NEW APPLICATION. SBA approved my second draw and I have been for two months for funding. I had to manually enter a d sign/submit docusign and went to funding status. My docusign was missing sba number, bank account info. Because I applied in 03/30 and didn't have the idea to try a new email and the proper documentations which instantly stream lined to approval without the email side from blue accorn being in a 2-4 day time lag comparative to what the SBA truly takes to process it this time under Bidens change.īlu acorn has my ppp funds and have not disburse them. And soon enough we will make it through the influx of people withdrawling and new account making which saved my loan if I'm funded by 06/31. I'm hoping I'm still approved and was just lacking lender portal action to have the DocuSign and Email trigger on there end. I have asked for error codes and have not received those ever since back in underwriting when my bank statement was for September and not December. Everyone else just says SBA is backed up which isn't the case. Chat no longer says I needed ID upload or anything. Obviously cleared that officially I think 3-5 days ago. That I was approved and needed my ID and the 4 personal questions for identity check. Blue Acorn was founded in order to reinforce our potential, while helping us remember the majesty of what’s already inside. On 05/01 long after I was nicely admitted that I was already underwritten and sent back on 04/30.Īnybody else like me with any updates for anyone like us ? I wa sent in and 7 days ago ONE happy fox ticket of 25 tickets to today's, and ONE in 100 support tickets lead to agents telling me. With adequate support and new tools for engaging life, we gain wisdom, confidence and strengthrevealing our unique, inner light. Blue Acorn Updated my status from underwriting to Sba sent for approval. Re applied new email and updated bank statement 04/29 04/31 was told I was submitted in chat. I applied with Blue Acorn 03/31 didn't know about the major glitch till mid April. Realistic turnaround time from completed application until funding is about 17 calendar days. This assigns the file to my queue so I can track your progress and help you along the way by giving you updates, answering questions, and solving any issues should they arise. When the application asks for a priority code, enter 9924. You will also be able to speak with her on the phone if you need to (Yes, you read that right! You can actually speak to your loan officer, just the way America used to be) They have excellent communication you will be working with the same loan processor I team up with she is one of the very best ALC has on staff. They are a small lender, fully staffed, and capable of handling a lot more applications than they are receiving. Knowing what I know about most of the funders out there, I would recommend you apply with American Lending Center in Long Beach, CA. I will be filing a complaint with the U.S Treasury and the Attorney General of the state to get answers.That depends on your pain tolerance level. Further harming consumers like this during a national crisis is unjustifiable. I can see so many people are going through the same thing with this company. This company procedures and policies is unfair and very deceptive. The SBA claims that I am approved and should have received the funds. I’m still in the database that I received the loan. I was told an adverse action has been taking and I was denied and that was final without any explanation as to why. When I reached out to see why they didn’t fulfill their promise. I made many attempts to speak to someone regarding this issue to be told by their agents that my file has been check and everything looks good for funds to be disbursed. I was told I would receive my funds within the week but never have. Ive sent multiple tickets to blue acorn support and have yet to get a response. I was approved on and signed all of the documents. Please do not contact Blue Acorn ICI in connection with your PPP loan. I applied for a loan with Blueacorn under the CARES Act.
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